Review the Managing Conflict presentation (attachment) and answer the following questions:
How does it relate to what you have observed regarding the conflict in groups?
What do you feel are the three (3) most important points in the presentation?
What might you change in your own work with groups as a result of viewing this presentation?
CONFLICT MANAGEMENT ACKNOWLEGES THAT PEOPLE DO NOT ALWAYS THINK OR ACT ALIKE.
A CONFLICT-FREE ENVIRONMENT WOULD NOT BE INNOVATIVE OR PRODUCTIVE
THE GOAL IS OFTEN TO MANAGE THE CONFLICT AND NOT ELIMINATE IT