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Objective: Create a process improvement plan.


Implement a process improvement plan for patients in a hospital.

Choose from one of the following three scenarios:

1. Patients receiving follow-up medication after a hospital visit

2. The intake process for the children?s clinic

3. Care coordination for a patient under the care of four or more providers

Include a completed table, like the one below, for your process improvement. Hint: See Gap Analysis Definition and Figure 6.5 in your text.

Current State

Future State




Compose a two- to three-page paper in APA Style. Your paper should include a cover sheet and reference list. Submit the completed table with your written paper.

Include an introduction to your paper and conclude with a summary evaluating the effectiveness of the process improvement plan.

You must cite and reference at least two sources. You may use your textbook as a source.

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